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Frequently Asked Questions
Luxury Wallets - FAQ
Yes, we ship all over the world. We offer FREE international shipping on all purchases.
We offer free express worldwide shipping on all orders. Depending on your location, you can expect to received your purchase within 2-5 days. Delivery and tracking details will be provided in your confirmation email.
Yes. LuxuryWallets.com is 100% committed to selling authentic designer brands. We are able to offer significant discounts to our customers because our designer products are either from past seasons, discontinued lines or purchased in bulk through our exclusive partnership with the brands directly and authorized brand dealers around the world.
We operate a zero-tolerance policy towards counterfeit, fake, or replica goods. All products featured on our website come with our Assurance of Authenticity Guarantee. All items are genuine branded luxury goods delivered in original boxes, authenticity cards and with original tags.
We can offer significant discounts because our designer products are from past seasons, discontinued lines or purchased in bulk through our exclusive partnership with authorized brand dealers around the world. 100% Authenticity Guarantee!
If you would like to return an unsuitable item, Please see our returns policy
If you require further assistance then please contact cs@luxurywallets.com and customer service will guide you through the process.
You may return an item if is faulty or incorrect free of charge. Unfortunately we are unable to refund sales made on gift cards. We are unable to offer an exchange of item. The item will need to be refunded and a new order placed for the required item.
Yes, our website is 100% secure and uses SSL technology to ensure the security and privacy of your personal data. Please see our privacy policy for more details.
We accept all international credit and debit card payments. Visa, Mastercarda and other recognised payment methods such as ApplePay, Paypal and GooglePay.